This describes the essential skills and knowledge and their level required for this unit

Required skills

This competency includes the following skills

analysis

decision making

communication

prioritisation

Required knowledge

Competence in this unit includes the following knowledge

use of different communication modes

relative advantage of different communication modes

communication protocols for organisation in different modes

privacy requirements

methods of prioritising communications with other activities

issues requiring communication with whom and with what priority

possible actions arising from types of situations and communications

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package

Overview of assessment

Assessment of this unit should include demonstrated competence on actual plant and equipment in a work environment T he unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency Assessment will occur over a range of situations which will include disruptions to normal smooth operation

Simulation may be required to allow for assessment of parts of this unit Simulation should be based on the actual plant and will include walkthroughs of the relevant competency components Simulations may also include the use of case studiesscenarios and role plays

This unit of competency requires a significant body of knowledge which will be assessed through questioning and the use of whatif scenarios both on the plant during demonstration of normal operations and walkthroughs of abnormal operations and off the plant

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Competence must be demonstrated in the ability to specify the requirements and then select the best solution to meet the necessary and desirable requirements

Context of and specific resources for assessment

Assessment will require access to an operating plant over an extended period of time or a suitable method of gathering evidence of operating ability over a range of situations A bank of scenarioscase studieswhatifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions

Method of assessment

In all plants it may be appropriate to assess this unit concurrently with other relevant units

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy language and literacy capacity of the assessee and the work being performed

Codes of practice/ standards

Context

Communication modes

Ensuring operational

Communication protocols

Current activities

Health, safety and environment (HSE)